Here are short instructions for how to accept a share from an email invitation. Go to your email account to see the invitation: Click “Accept Invite” from your email: After accepting the share, please choose the cloud service where you want to sync your shared data: Click the icon of the cloud service you want […]
All posts by Pauline
How to share a folder from your cloud app
Here are short instructions for how to share a folder from your cloud app via the cloudHQ interface: NOTE: Please authorize your cloud apps in the “Users & Cloud accounts” tab. Go to the “Share” tab. Choose Share for single user to share your cloud folder: Choose a folder to share, then click “Share”: Fill in your email […]
How to change options in shared Gmail Label
Here is how to change your options in a shared Gmail Label for each member: Go to https://www.cloudHQ.net. Go to the Share tab to check if you are the owner of the share (meaning you are the one who shared the label). If you are owner, you should see “Options” for members as shown: Click “Options” […]
How to troubleshoot Gmail label sharing
Here is how to troubleshoot Gmail Label Sharing issues: Log into your Gmail account at https://mail.google.com. Go to your Gmail settings, select “Forwarding and POP/IMAP” (the direct link should be https://mail.google.com/mail/u/0/#settings/fwdandpop).Please verify the following: Enable IMAP should be selected. Do not limit the number of messages in an IMAP folder should be selected: Save the above settings. […]
How to share Gmail only a sublabel without sharing parent label?
The easiest way to share a sublabel without sharing parent label is to use the cloudHQ web interface. Here is the note that explains how to do that: http://support.cloudhq.net/how-to-share-any-gmail-label/
How to troubleshoot Gmail Label Sharing extension
Here is how to troubleshoot Gmail Label Sharing extension issues: Log into your Gmail account at https://mail.google.com. You should see a chat window at the right side of your shared emails: If not, please verify the following: Deinstall the Chrome extension, then reinstall it: Make sure the Chrome extension in enabled, then refresh your browser: De-install all other […]
How to categorize your Gmail messages using labels
There are plenty of tricks to deal with email overload, but there’s one right under your nose that you might not be using: good old Gmail labels. Labels allow you to organize your Gmail email messages into categories. They are very similar to Google Drive folders. You can also apply more than one label to […]
Gmail bandwidth limits
All Google Gmail accounts have a limited amount of bandwidth. Certain activities that transfer large amounts of data in a short period of time (like synchronizing a Gmail account to a mobile phone or mail client), can cause an account to reach the bandwidth limit. Sadly, these limits will also apply to cloudHQ label sharing, […]
What is IMAP?
IMAP is short for Internet Message Access Protocol. The IMAP is an internet standard protocol used by email clients to retrieve email messages from a mail server over a TCP/IP connection. IMAP is defined by RFC 3501. As its name implies, IMAP allows you to access email messages wherever you are. Much of the time, it […]
How to set up a simple email support system using cloudHQ label sharing
This is a description and tutorial for how to set up a simple email support system in Gmail using cloudHQ’s free Gmail Label and Email Sharing Chrome extension. Here’s how it works: You’ll create a single “support@company.com” email. Customers will be able to send messages to that email address. Your customer service reps will see […]